By Will Collette
UPDATE: based on comments and e-mail we have received, the problem is NOT limited to Cox users, although I have e-mailed Cox tech services to see if they have ideas about the how to fix this problem. We do know that some PC subscribers are getting their morning updates. This may be a system-wide problem - that's good news because it will motivate the blogging service to fix it. In the meantime, we suggest you bookmark us and check us in the morning.
Starting a few days ago, I noticed that I didn't get my morning Progressive Charlestown daily summary. This summary goes out at 1 AM to readers who subscribe to it (a quick and easy sign-up is in the right hand column).
Our low-cost blogging service has its moments, and I figured this problem, like most that pop up, would go away. Then we got another report from a reader who didn't get the morning summary.
This reader and I both use Cox as our ISP (internet service provider) and for personal e-mail.
Are any of you missing your morning e-mail summary? Please let us know, especially if you use an ISP other than Cox.
We'd like to know what kind of problem this is before trying to fix it. Presuming we can. If this is an issue with Cox deciding the Progressive Charlestown e-mails are spam (after ten months of operations), that's a Cox problem.
I'm hoping that this problem will get resolved at the service provider end. In the meantime, please make sure you bookmark PC or include it in your favorites, and visit on your own.