Brown University
Life is full of auditions in which it might seem advantageous,
if not outright required, to describe oneself as above average.
Think of job interviews, dating or running for president of the
United States.
A new study that measured how people judge those who made such
boasts and those who didn't, however, showed that making self-superiority or
self-effacement claims is a strategy with considerable complexity and risk,
often requiring a person to know whether evidence of their true ability could
come to light.
Probably
the most intuitive result of the study is that there is a significant tradeoff,
a "humility paradox," in which individuals who claim to be of
above-average ability will be perceived as more competent, but sometimes less
moral, than those who remain humble.
And once actual evidence of ability comes
into play, those who unduly inflate their self-image pay the steepest price on
both aspects of their character.
"Our biggest theoretical contribution is that the paper casts the decision to claim to be better than others as a strategic choice," said Patrick Heck, lead author of the study in Social Psychology and a graduate student in Brown University's Department of Cognitive, Linguistic and Psychological Sciences.
"It turns out that if you know the evidence isn't ever going to show up,
then your reputation as a competent person is in good shape when you claim to
be better than others -- but the opposite is true for your reputation as a
moral person."
And
with its multidimensional framework, the study goes much further in revealing
more nuanced scenarios in which sometimes the best idea is to keep one's mouth
shut.
Self-evaluation
and others' perceptions
To
do the research, Heck and Brown Professor Joachim Krueger conducted a series of
online experiments involving a total of 400 volunteers over two main phases.
In
the first phase, participants read single-page descriptions of people who said
they scored better than average on an ability test and people who said they did
worse.
For each one the volunteers also learned their test scores so they'd
know whether any bragging -- or self-effacement -- was based in truth. Half the
volunteers were told the tested ability was intelligence while the other half
were told that the test was of morality.
In
every case the hypothetical subjects were male, to control for potentially
confounding effects of gender.
The
volunteers were then asked to rate the competence and the morality of the four
different categories of individuals -- those who bragged and scored high, those
who bragged but scored low, those who self-effaced and scored high, and those
who self-effaced and scored low.
The
participants judged the people who bragged about their intelligence and scored
high as the most competent. They were even judged as more competent than people
who scored high but said they scored low, suggesting that when competence is
the issue, it pays to advertise.
But correct braggers were not seen as any more
moral than people who self-effaced, whether the self-effacers were actually
smart or not. In fact, those who claimed to be worse than average were seen as
more moral than those who claimed to be better.
Participants
reserved harsh judgment for individuals who bragged about their performance but
were proven wrong by the evidence.
Such people were deemed significantly less
competent and less moral than any other man. The same was true for undeserving
braggers when the test was of their morality, rather than their intelligence.
"In
all cases, claiming to be better than average when the evidence shows otherwise
is the worst strategic move you can make," Heck said.
In
a second phase, half of an entirely new group of 200 volunteers did the same
thing as participants in the first experiment, though now all the hypothetical
men were all talking and testing on intelligence, not morality.
Given
essentially the same experimental procedure, these volunteers produced very
similar results as the participants in the first phase, showing that the
results could be replicated in a new group of volunteers.
But
the other half of the new second-phase group were given something different to
consider. Some of them got information on the individuals' test results, but
didn't know whether they bragged or self-effaced.
Others learned who claimed to
be better than average and who claimed to be worse, but didn't see their test
results. These volunteers were asked to judge the competence and morality of
the different types of hypothetical men.
Not
surprisingly, people who scored high on the intelligence test were seen as more
competent but not any more moral than those who scored low. But when scores
were not known, they were caught in the humility paradox: those who bragged
about their intelligence were believed to be more competent, but less moral,
than those who said they didn't do well.
Combining
the results, it was clear in the data that men who were smart and said so were
perceived as more competent than men who were smart but didn't say so, or men
who said they were smart but for whom evidence wasn't available.
Meanwhile,
self-effacers were perceived as less competent when their scores were not known
than men who self-effaced when their scores were known, regardless of what the
scores showed. In other words, just declaring oneself to be not particularly
smart is worse for one's perceived competence than being shown to be right
about not being smart, or being shown to be smart despite one's gloomy
self-assessment.
"This
pattern holds an intriguing lesson for a person of low self-confidence,"
Heck and Krueger wrote. "The winning strategy might be to abstain from
making any self-related assessment unless objective results are at hand."
Scenarios
and strategies
Indeed,
the paper is rife with such guidance, Heck said. People who want to know
whether to brag, to self-efface or to say nothing need to know whether their
goal is to improve their perceived competence or morality, and whether the
facts back them up, contradict them, or will never be known.
"The
answer depends on which aspect of your reputation you are concerned with,"
Heck said. "If you are more concerned with your perceived morality -- your
likability, trustworthiness and ethics -- the answer is simple: avoid
self-enhancing claims, even if the evidence supports them. Here, humility is
the best option.
"If
you are more concerned with your perceived competence -- your intelligence or
capability to get the job done -- things are more nuanced," he said.
"Here, you should only claim to be better than average if you are sure (or
fairly certain) that (a) the evidence will support this claim, or (b)
supporting evidence will never be revealed. If there is a possibility that the
evidence will invalidate your self-enhancing claim, the best option is to
simply remain humble."
That
can pose a problem for many political candidates, who rarely remain humble,
even as they are subjected to fact-checks that don't always go their way.