Confronting digital challenges with cognitive tools
Association for Psychological Science
Access to the Internet is essential for economic development, education, global communications, and countless other applications.
In the latest issue of Psychological Science in the Public Interest, a team of researchers recommend ways that psychological and behavioral sciences can help decrease the negative consequences of Internet use.
These recommendations emphasize helping people gain greater control over their digital environments.
"Psychological science can help to inform policy interventions in the digital world," said Anastasia Kozyreva, a researcher at the Center for Adaptive Rationality at the Max Planck Institute for Human Development in Germany and author on the paper.
"It is crucial that psychological and behavioral sciences are
employed to ensure users are not manipulated for financial gain and are empowered
to detect and resist manipulation."
Specifically,
psychological and cognitive sciences can complement interventions by other
fields, such as law and ethics, which develops guidelines and regulations;
education, which can provide curricula for digital information literacy; and
technology, which can provide automated detection of harmful materials and help
implement more ethically designed online choice architectures.
Although there is no silver bullet that could solve all the problems of the digital world, Kozyreva and her colleagues describe three approaches to help mitigate the negative consequences.
The first is to design Internet infrastructures that "nudge" people's behavior toward more positive outcomes, such as systems with default privacy-respecting settings.
The second is relying more on
"technocognition," which are technological solutions informed by
psychological principles, such as creating obstacles to sharing offensive
material online.
The final approach is improving people's cognitive and motivational competencies through "boosts," which are tactics that enhance people's agency in their digital environments and improve reasoning and resilience to manipulation.
"These
cognitive tools are designed to foster the civility of online discourse and
protect reason and human autonomy against manipulative choice architectures,
attention-grabbing techniques, and the spread of false information," said
Kozyreva.